top of page

Privacy Policy

1. Introduction Dela Al Oud ("The Company") is committed to protecting the privacy and security of our business partners and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your information in accordance with applicable UAE data protection laws.

2. Information We Collect As a B2B trading entity, we strictly collect information necessary for commercial transactions and inquiries, including:

  • Identity Data: Name, Job Title, Company Name.

  • Contact Data: Business Email Address, Phone Number, Billing/Shipping Address.

  • Transaction Data: Details about payments and quotations requested from us.

3. How We Use Your Data Your data is used solely for legitimate business purposes:

  • Processing formal quotations and invoices.

  • Arranging logistics and shipping for wholesale orders.

  • Complying with Dubai Economy & Tourism (DET) and Customs regulations.

  • Sending updates regarding our stock (Oud Chips, Oils) strictly upon your consent.

4. Data Sharing & Disclosure Dela Al Oud does not sell or rent your personal data to third parties. We may share data only with:

  • Logistics Partners: To facilitate the delivery of goods.

  • Government Authorities: As required by UAE law for export/import compliance.

5. Data Security We implement industry-standard security measures to protect your data against unauthorized access, alteration, or destruction.

6. Contact Us For any privacy-related inquiries or to request data deletion, please contact our administrative team:

  • Email: info@delaaloud.com

  • Office: Office 4 - S1, Property Investment Building, Dubai Investment Park 1

bottom of page