Terms of Service

Last Updated: 12 June 2026

These Terms of Service (“Terms”) govern your use of this website operated by Dela Al Oud, the trading name representing both our head office, AN DELA AGARWOOD & INCENSE TRADING CO. L.L.C (Dubai), and our official branch, AN DELA AGARWOOD & INCENSE TRADING CO. L.L.C - BRANCH OF ABU DHABI (collectively, “Company”, “we”, “us”).

1) Website Use This website is provided for general information only. You agree to use it lawfully and not to attempt unauthorized access or disrupt the website.

2) Products & Quotations Information on this website is not a binding offer. Product availability, specifications, and pricing are confirmed through quotation. Orders are only valid upon written confirmation by the Company.

3) Documentation Documentation may be provided upon request where applicable, subject to product type and applicable regulations.

4) Intellectual Property All website content (text, images, logos, and design) is owned by or licensed to the Company. You may not copy or reuse content without prior written permission, except for personal, non-commercial viewing.

5) Disclaimer & Liability The website is provided “as is” and “as available”. We do not guarantee accuracy, completeness, or uninterrupted access. To the maximum extent permitted by law, the Company is not liable for indirect or consequential damages arising from website use.

6) Changes We may update these Terms at any time by posting an updated version on this page. Continued use means you accept the updated Terms.

7) Governing Law These Terms are governed by the applicable laws of the United Arab Emirates, including the local commercial regulations of the Emirates of Dubai and Abu Dhabi.

Contact Information Dela Al Oud Email: info@delaaloud.com

Head Office (Dubai): Legal Name: AN DELA AGARWOOD & INCENSE TRADING CO. L.L.C Commercial License No.: 1159582 | TRN: 104400429700001 Phone: +971588126688 Address: Office 4 - S1, Property Investment Building, Dubai Investment Park 1, Dubai, UAE

Branch Office (Abu Dhabi): Legal Name: AN DELA AGARWOOD & INCENSE TRADING CO. L.L.C - BRANCH OF ABU DHABI Commercial License No.: CN-6595544 Phone: +971 58 812 6688 Address: Office 18, 11th Floor, Corniche Building, Qroun At Tufouh St, Al Hisn, W5, Abu Dhabi, UAE